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FAQ - Covid-19

The Nice Côte d'Azur Metropolitan Convention and Visitors aims to inform you in the best possible way about the various health and organisation measures implemented to ensure your protection.

Our website is regularly updated concerning the specific measures put in place by local tourism professionals. These measures are indicated by the red picto "Infos Covid-19" and are detailed in red on the information page of the professional concerned.

Here are the answers to the main questions you may have concerning your stay in Nice Côte d'Azur: if you don't find the information you are looking for here, you can also contact our team.

Click on the question to show the answer...

General

What are the stages of the lockdown easing from 28th November ?

28th November: Adaptation of the lockdown

Maintenance of the system of derogatory certificate for urgent journeys with teleworking maintained where possible;
Authorisation of physical activities and walks within a radius of 20 kilometres and for a maximum duration of 3 hours;
Authorisation of extra-curricular outdoor activities;
Opening of shops and home services until 21:00 under strict health protocol, including bookshops, record shops and libraries

15th December: End of lockdown if sanitary conditions allow (less than 5,000 contaminations per day).

End of certificates and movement between authorised regions ;
Introduction of a curfew from 21:00 to 07:00 in the morning, except for New Year's Eve on 24 and 31 December;
Reopening of cinemas, theatres and museums;
Resumption of indoor extra-curricular activities;
Prohibition of gatherings on the public highway.

20th January: New openings if sanitary conditions permit.

Opening of sports halls and restaurants ;
Resumption of face-to-face classes in high schools and if the sanitary conditions are maintained, resumption of face-to-face classes in universities 15 days later;
Possible reopening of ski resorts in January.

More info at: https://www.gouvernement.fr/info-coronavirus

What movements are allowed during lockdown?

As the health situation evolves, movement restrictions come into force.

From Friday 30 October, non-essential movements are no longer authorised and a certificate is required for exceptional movements.

Download the certificate for derogatory movement

A fixed fine of €135 will be applied in the event of failure to comply with the lockdown.

Can I travel to France now from abroad?

You will find on the website of the French Interior Ministry the latest information concerning the conditions of entry on French territory according to the country you are coming from.

Is it compulsory to wear a mask?

Wearing a mask is obligatory in all public spaces, public places and/or places accessible to the public in the following municipalities of the Nice Côte d'Azur Metropolitan Area from 8am to midnight for anyone over the age of eleven:

Nice
Cagnes-sur-mer
Saint-Laurent-du-Var
Vence
Carros
La Trinité

It is also compulsory in certain areas of the following municipalities:

Colomars
Eze
La Gaude
Saint-Jeannet

Those who do not respect the wearing of the mask will have to pay a fine of 135 euros.

Transport

Does urban public transport operate normally?

A normal service is maintained, but during rush hour transport is reserved in priority for home-to-work, school and medical appointments (wearing a mask and a certificate is obligatory and up or down doors must be respected).

Ticket sales on board busses are suspended : see other sales methods

Can I take a taxi/VTC?

Yes, but the number of passengers is limited and the wearing of a mask is necessary in the absence of driver/passenger protection.

Accommodation

Are the hotels and holiday rentals open?

Yes, except for certain exceptional closures. See our hotel and holiday appartment pages.

Restaurants

Are the restaurants open ?

Bars and restaurants are closed from Friday 30 October, except for delivery and take-away activities and room service in restaurants and hotel bars.

Here is a list of restaurants offering a takeaway and or delivery service during the lock-down

Restaurants are scheduled to reopen from 20 January if sanitary conditions permit.

Museums, cinemas and theatres

Are museums and cultural venues open?

Museums and cultural venues are closed from Friday 30 October.

Cinemas, theatres and museums are scheduled to reopen from 15 December. The cinema, show or theatre ticket will allow you to travel after curfew at 21:00.

Shops and shopping centres

Which shops are open?

Non-essential shops will be closed during lockdown.

Wearing a mask is compulsory.

Here is a directory of shops in Nice offering takeaway sales, home delivery and Click & Collect.

The reopening of shops and home services until 21:00 is planned from 28 November under strict sanitary conditions.

Parks and gardens

Are the parks and gardens open ?

The parks and gardens in Nice are open again from 3rd November 2020.

The City of Nice gives senior citizens access to parks and gardens on Mondays, Tuesdays, Thursdays and Fridays between 2 and 4 pm.

The Parc Phoenix remains closed until 1st December.

Parking

Are there any special measures concerning parking in town?

In Nice, on-street parking will be free of charge until the end of the lock-down.

Cancellations

I had to cancel my hotel reservation: can I get a refund?

Following the many cancellations suffered by the tourism industry, l'ordonnance n° 2020-315 du 25 mars 2020 on the financial conditions for cancelling certain tourist travel and holiday contracts in the event of exceptional and unavoidable circumstances or force majeure, modifies the obligations of professionals by allowing them to offer their customers, instead of an immediate refund, a credit note valid for a period of eighteen months for all cancellations made between 1 March and 15 September 2020. If at the end of these 18 months, the client has not used his credit, the professional will have to provide a refund.

Nice Côte d'Azur Metropolitan Convention and Visitors Bureau